Frequently Asked Questions

Upon registration, every user account is automatically linked to our platform's default high-security multi-currency vault address and deposit QR code. Admin agents may customize your assigned deposit wallet or upload a custom visual QR code specifically for your portal.

Once a deposit is confirmed on-chain or via wire, Coin administrators update your USD portfolio balance in real-time. Your updated USD valuation is instantly reflected on your personal client dashboard.

Navigate to the "Transfer" section inside your dashboard, enter your Bank Name, Account Holder Name, Account Number, SWIFT/Routing code, and requested USD transfer amount. Once submitted, our clearing team processes the wire directly to your account.